January 21, 2010
If you are still not convinced that social media belongs in your marketing mix, keep reading. Social media marketing continues to gain momentum as a first-rate marketing vehicle, gaining favor over traditional marketing in many cases. For example, Pepsi will be skipping TV ads during this year’s Super Bowl and instead investing the ad dollars into social media marketing. Pepsi has been advertising during the Super Bowl for 23 years; yet now believes it can reach more viewers and get better results with social media than with TV advertising during the Super Bowl! That really says a lot about the state of social media marketing today.
But beyond being highly effective, a new study from Wetpaint and The Altimeter Group now shows that social media marketing can actually improve a company’s bottom line. The study revealed that companies who were the most engaged in social media marketing increased their revenues by 18% , versus companies not engaged in social media marketing, who showed an average decrease in revenues of 6%.
So if social media marketing is so effective that, as in the case of Pepsi’s Super Bowl ads, it can replace the traditional, and has also been shown to increase revenues by double-digits, it may be time to re-think your social media strategy!
What can your small business do to take advantage of the benefits that come from social media marketing? Here are some tips to get you started:
Start with the biggies: Facebook, Twitter, LinkedIn, and YouTube.
There are so many social marketing options available today that to establish (and then maintain) a presence on all of them would be virtually impossible for most small businesses. So instead of having a large number of profiles scattered among many different sites, try to focus your efforts on the “biggies” in the space. Currently, that includes Facebook, Twitter, LinkedIn, and YouTube. Also, all of these have business profile options available for setting up business profiles and accounts.
Take advantage of advanced features.
These “biggies” also offer various advanced features that help extend the usefulness and marketing impact of social networking for your business. For instance, Facebook offers a Custom Tab feature that gives you additional pages in your profile for custom content. LinkedIn allows you to use RSS feeds from your blog or other resources, and YouTube video links can be easily embedded into your web pages, blog, and other social media.
Integrate everything to work together.
To get the maximum benefit of social media marketing, be sure to integrate your profiles to work seamlessly with each other. Your Facebook page should be able to “talk” to your web site, your Twitter “tweets” should display on your Facebook page, and your blog posts should be RSS-fed to your LinkedIn profile. This may take some outside professional expertise to help with the integration work, but it’s worth it in the time you’ll save in maintaining your social profiles and in the additional marketing reach your messages will have.
Maintain your branding among all your social media sites.
When setting up your social media profiles, be sure to use your existing logo, corporate colors, and the “look and feel” of your existing branding and web site. It’s important that you maintain consistency among all of your marketing channels to reinforce your company and your brand in all the places your customers and potential customers visit. Most social media sites allow for at least some level of customization.
Be committed to posting content regularly.
It doesn’t have to take a lot of time or resources to keep up with your social media marketing, but you do have to commit to spending at least a little time on a regular basis to maintain your social presence. If you have integrated your profiles, it will be easy to post new content and have it automatically propagate to the rest of your social channels without having to enter the same content over and over on different profiles. Of course, having a dedicated social media staff would be great, but it’s unrealistic for most small businesses. Instead, put together a social media strategy that outlines which social sites you want to use, what content you will post, and the person who will be responsible for posting your content on a regular basis.
By including social media marketing in your marketing mix, your small business gets an inexpensive, effective marketing strategy that not only improves your online visibility, but can also contribute to your bottom line as well. So if you’re looking for a way to boost your revenues this year, social marketing may be a good place to start.
December 29, 2009
There are so many misconceptions surrounding search engine optimization and how it works that often it’s hard to know what to believe. One report says keywords are the most important thing, while another says inbound links are what matters the most in getting good rankings. How can you know what’s real and what’s not?
Here are five things that most SEO experts agree you can count on when optimizing your web site for better search engine positions:
- There are NO guarantees, regardless of what anyone tells you.
- Keyword meta tags do not help with SEO, but keyword usage does
- Meta titles and descriptions are important to the search engines
- The keywords YOU think searchers use to find your site are not always the best terms
- Inbound links from authority sites carry a lot of weight in the search engines
There are NO guarantees, regardless of what anyone tells you.
Search engines are constantly changing, improving, and tweaking their algorithms, and the details on how their algorithms work are kept secret. This means that optimization is a constantly moving target, and it is virtually impossible to guarantee any type of results. If your SEO company guarantees top results, make sure you understand what they mean by “top” results. They may be able to get your site to rank for keywords nobody ever searches on, but is that helpful to your business? Of course not.
Keyword meta tags do not help with SEO, but keyword usage does.
Once upon a time when search engines first started appearing on the web, site owners could add keywords in the “behind-the-scenes” meta keyword tag to let the search engines know what the site was about. However, as unscrupulous web sites and spammers started to misuse and abuse this feature, the search engines had to figure out other ways to determine a page’s relevance. One of the things that search engines measure today is how often you use your keywords in the text of your pages. You need to use them enough to be useful to the search engines, but not so much that it’s considered keyword spamming.
Meta titles and descriptions are important to the search engines.
Although the meta title of your page displays in the top of the browser window, many small businesses mistakenly use only their company name (e.g., “My Company Web Site”) in this tag. This is a valuable tag that the search engines do pay attention to, and it is often used as the actual link text on the search engine results pages. Also, the description is typically displayed under the link on the results page, making this an important tag as well. Be sure to use your keywords appropriately in these meta tags, as it not only helps searchers understand what your site is about, but also helps the search engines rank your site higher.
The keywords YOU think searchers use to find your site are not always the best terms.
Sometimes, small businesses make the mistake of thinking they know the keywords that customers or potential customers would type into a search engine to find their business. While these terms may provide a good starting point for real-time keyword research, they are often not even close to what real people actually type into a search engine to find these products and services. By performing real-time keyword research, you can identify the exact terms that searchers really use, making it far more likely that you will connect with the people who are looking for what you have to offer.
Inbound links from authority sites carry a lot of weight in the search engines.
Inbound links that point to your site from other sites on the web are like a seal of approval (or a “vote”) for your web site. If another web site thinks enough of your site to actually link to it, then the search engines give you credit for having useful information worth linking to. If an “authority” site (a site that Google deems as authoritative or important) links to your site, then that carries even more weight. Not all inbound links are valuable, however. Avoid reciprocal links (“I’ll link to you if you link to me”), and links from “link farms” – sites with pages of links but little or no other content of value to a visitor. The most valuable links are from other quality sites in your industry, from relevant blogs in your industry, from established web directories, press release sites, news sites, and from appropriately using social networking sites in your marketing mix.
The Best Small Business Strategy
Since the nature of search engines (and the web in general) is one of constant change and non-stop innovation, the best SEO strategy for a small business is to stick with the tried-and-true techniques that get results. Research your keywords to find the right terms for optimizing – don’t just guess. Then use them appropriately in your text, include the right meta data behind the scenes, and intentionally build your inbound links from authority sites and social networking initiatives. But most of all, be sure to provide fresh content on your site that gives visitors a reason to come back, and the search engines a reason to notice.
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December 22, 2009
Most web users today – more than 80%, use search engines when looking for products, services, and information on the internet. Search engines make it easy for them to type in a combination of keywords and phrases, and in return get a page full of results that may or may not match what they were looking for in the first place. Sometimes, the information is really good, but sometimes it is totally off-target, not relevant, or really old and outdated (or a combination of these). But now that real time search has arrived, things are changing quickly.
Earlier this month, Google announced that it has started using information from blogs, news sites, and social networking sites like Facebook and Twitter as a way of providing users with fresher, more relevant search results. This is great news for search engine users, but what does it mean for small business web sites? It means that if you have a “static” web site that doesn’t get updated very often, it’s likely that your site will fall into obscurity in the search engine results in favor of fresher, more recent information that Google finds elsewhere on the web.
It also means that if you have not yet incorporated a social marketing strategy into your regular marketing mix, it’s definitely time to get started!
Why Social Networking is Important to Search
Social networking is not only a great way to connect with your customers and reach countless new prospects, but it turns out that it can also help you stay relevant in the search engines. Google’s list of current social networking partners includes Facebook, MySpace, Twitter, FriendFeed, and Jaiku, to name a few. But, Google also includes blogs, news sites, and YouTube information in its search results. So if you want your web site to be listed in Google’s search results, it wouldn’t hurt to have a presence on as many of these social web sites as possible.
Other search engines like Bing and Yahoo are also on-board with real-time search results, and they have formed their own partnerships with the social networking sites as they strive to incorporate fresh, real-time social information in their search results as well. So it’s not just Google that’s taking the value of social networking seriously.
Participation IS Necessary
Even if your small business has already set up a Facebook profile or a Twitter account, it doesn’t mean it will help you in the search engines. Google also takes into account your social “authority” and participation on these sites; including the number of connections you have on the web and the type of content that you post, as well as the frequency with which you share it. When you provide useful information and consistently give value to your social networking followers, Google notices and rewards you.
Now What?
So as you can see, social marketing has turned into far more than a passing fad into a mission-critical business objective for many small businesses. However, you might be wondering how you can create a social marketing plan, implement the plan, and also maintain the flow of information without hiring additional staff members or adding more tasks to your already impossibly long to-do list. Well for starters, you could consider creating an integrated social marketing strategy for your business.
Integrated Social Marketing (ISM)®
We think that an integrated social marketing strategy is so vital to your business’ online success that we have actually trademarked the term! With good reason, too – integrating your social networking profiles with each other, with your web site, and with your existing marketing initiatives lets you take advantage of the true power of social networking, and makes it easy to keep information flowing seamlessly, without creating additional work for you or your staff.
With an integrated strategy, you can avoid creating a bunch of little “islands” of social profiles on the web – if you create five stand-alone profiles on five different sites, that just means you have to update five additional things on your task list. But by integrating your social marketing, you can “write once, but publish to many”, and the information automatically spreads among all of your integrated profiles for you. This naturally creates additional places for the search engines to find your fresh, updated information right where they are already looking for it – in the social networking and real-time search sites.
So as search engines continue to evolve and change to provide better search results to their users, it’s naive to think that your “static” web site can somehow show up in the search results without a steady supply of fresh content and at least some social media participation. The web today is a much more sophisticated place, and if you want your site to show up in Google, Bing, Yahoo, and be found by customers online, then you have to get serious about following the trends. Lucky for you, Google and the other search engines are already telling you how to do that – with social networking and real-time search.
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November 27, 2009
Well, the festivities are over, but what a fabulous evening at the Howell Fantasy of Lights Parade! One thing that makes this parade so unique is that it happens after dark, so the floats (and the marching bands!) are all lit up with holiday lights, creating a unique experience for everyone!
Enjoy the photos…it was a super event, but next year, make sure you get there to see it for yourself!
 A float from the parade...
 Don't the floats look different when they are lit up?
 A beautiful entry...
 Another lit-up float in the parade
 The Five Sparrow mobile office at night! I think we need some lights for next year!
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It’s about 5 p.m. now, but the fun has already started here at the Howell Fantasy of Lights Parade! The parade officially kicks off at 7 p.m., but there’s lots to see and do before then. For instance, have you ever seen LIVE reindeer? Well – they have them here!
 Santa's Elf Watching the Reindeer
 Getting Ready for the Parade
And what is a parade without floats? Here are some shots of the staging area, where all the participating floats are getting ready for their big debut…
 Ready to Go! Almost....
The best part is of course seeing all the excited kids running around with their families, chatting with Santa, and just enjoying the fun!
Next up: The 5K run will be starting soon…plus more fun from the Parade!
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