When Google “Speaks” Do You Listen?

Do you use all the tools Google offers?It’s no secret that Google is a dominant player in the online world with its top-performing search engine and collection of free products including Google Analytics, Adwords, Gmail, Android, Google Maps, YouTube, and now Google+, Google’s new social network introduced in July 2011.  Google is everywhere, and as a small business you should know how to take advantage of the enormous marketing benefit that Google can provide to you.  So when Google starts talking – whether it’s about a new product like Google+ or a major search engine update like “Panda,”  do you listen?

Here are a few reasons small businesses need to listen when Google starts talking:

  • Your Google account IS your online identity in Google. With sites like Facebook, either you are a user, or you are not. But with Google, everything is tied together. You may not be a Gmail user, but you might use YouTube or Adwords – and it’s all the same thing in Google.

  • Google gathers ranking signals from its various products (Gmail, YouTube, Google+, etc.) to help determine how to rank your website in its search results.  When used correctly, you can generate quality ranking signals that will ultimately improve your positions in Google’s search engine results.

  • According to Jeremy Muncy at WebProNews, using Google+ can help your search rankings in Google. He notes that “when you post something publicly [on Google+] it’ll begin working for you…it’s a Google thing.”

  • Google is pursuing mobile in a big way. Along with its mobile operating system (OS) Android, Google is partnering with companies such as Intel and Motorola in efforts to design and build its own mobile phones.

So if you are serious about your business, make sure you take Google seriously.  Take advantage of new Google products (like Google+), use the existing ones (like Place Pages), and monitor your Google search positions at least monthly.  Google’s influence is already huge, and most experts agree that it’s likely to grow even bigger over time.  When it comes to Google, it’s better to be proactive and control your content, your online reputation, and your SEO targets, rather than just sitting back and hoping for the best.

Is Google’s Latest Update Bad News for Your Business?

Blogs. Facebook. LinkedIn. Twitter. YouTube. The list goes on when talking about marketing your small business online.  However, there’s little doubt that of all the online channels, Google is still arguably the biggest.  With its suite of products like Adwords, Gmail, Chrome, YouTube, and Google+ (among others), Google’s footprint on the web is huge.  So when Google makes an algorithm change, your website will most likely be affected in some way.

Last week, Google announced its latest algorithm change (sometimes called Google “Fresh”), which shines the spotlight directly on fresh information and new web content. According to Google, this update focuses on three key areas:

  1. Recent events and hot topics.  Searchers typically want to find the latest information instantly, so Google will now show what it deems to be high-quality pages, including those that may be just a few minutes or hours old.
  2. Recurring events. Lots of events take place on a regular basis, like the Superbowl or political conventions. Google wants to make sure users are getting the freshest information possible, and has provided this example:

    “If I search for [olympics], I probably want information about next summer’s upcoming Olympics, not the 1900 Summer Olympics. Google Search uses a freshness algorithm, designed to give you the most up-to-date results, so even when I just type [olympics] without specifying 2012, I still find what I’m looking for.”

  3. Frequent updates.  This is the feature that will probably matter most to small business websites, unless your site already relies on current events. For searches that are not recurring events or hot topics (items 1 and 2), Google will now look for sites that add fresh information frequently and list those results first, above stale sites that have not been updated in a while.

So what does this mean for your small business website?  It means that if you don’t add fresh content and information regularly, don’t expect to show up in Google’s search results.  In addition to all the other facets of optimizing a site to rank well, you now must get serious about keeping it updated, fresh, and relevant.  

The good news is that there are some things you can do right now to help your site survive the update and rank higher than your competitors:

  • Obviously, update your website and add new content regularly.  Adding articles, new pages, or updating existing page content will signal Google that you are serious about your business and deserve to be listed in their results.
  • Make sure you have correct and up-to-date timestamps in your XML sitemap.  Many SEO experts already agree that timestamps will become a significant ranking signal, so make sure your XML sitemap is correct and working properly.
  • If you haven’t already optimized your website, you need to do so right away.  The basics of SEO are more important than ever, especially since Google continues to evolve and add new ranking signals. Make sure you have the basics firmly in place.
  • If you have already optimized your website, recheck your keywords to make sure they are still valid terms. There’s no sense in optimizing for keywords that searchers never type into the search box.  You may need to re-optimize some pages with better, more relevant keywords.
  • Have your SEO firm run a report to check what your competitors are doing.  If you want to outrank them, you need to know how they are performing so you can take the appropriate action.

You may be wondering “how often should I be updating my website?”  The answer, of course, is “more often than your competitors.”  But one big takeaway to remember is that if you want to rank well in the search engine results, it’s all about producing relevant content and doing it regularly.  With all other SEO elements in place, this latest Google update could significantly improve how Google views and ranks your site in its search engine results.

It’s All In the Mix

What are the primary marketing channels that you use to promote your small business?  Your website? Radio ads? Email Marketing? Social networking? In today’s world, it’s likely that you already use more than one channel to get your message out to the world.  But – are you really reaching all of your potential customers?  It’s important to reach them where they are and in the way they like to be reached. Whether you use old-school print ads or slick new mobile apps, the best results come from using a mix of media and blending how the information is consumed. 

In fact, a recent study from Nielsen found that using multiple channels to market your business substantially increases a user’s ability to remember your ad or your brand.  The study revealed that when testers viewed a TV ad alone, they could recall the brand about 50% of the time.  However, when the ad was delivered across a combination of channels (TV, smartphones, web, etc.), their ability to remember the brand jumped to 74%.

So what does it mean to mix your media?  It means you must provide content to users where ever they are and on whatever device they are using.  While some users may like Facebook, others might prefer email or mobile.  Using a mix of media can help you take advantage of the unique strengths of each different media type, enabling you to reach more potential customers in more places.

Here are a few tips to help you improve results when using mixed media:

  • Be consistent – make sure all your marketing channels contain your company’s colors, logo, and branding. Don’t use a different look for different media types, and always make sure your core marketing message is consistent among all channels.
  • Cross-promote by combining media – for instance, use QR codes in a print ad that takes users to a web video or mobile site. Or use your URL in a radio ad to encourage listeners to visit your website.
  • Make frequent updates – it’s critical that you add new information to all of your marketing channels on a regular basis (not just your website!). When visitors show up, they expect to see fresh content and timely, relevant information.  Taking users to a stale website or outdated Facebook page does little to impress today’s tech-savvy users. 

If you’d like your marketing to deliver better results, bring in more new leads, and reach more potential customers, it might be time to add some new media into your marketing mix.  By incorporating multiple channels, you can cast a wider net and reach new, potential customers who otherwise may not know about you.

Tip of the Month: Social Mention

Social mention is a free web tool that can track and measure your social marketing results from all over the web.

The tool can measure your social media influence, the passion of those talking about you, the number of positive vs. negative comments, media mentions, etc. It can also track Twitter hashtags, keywords, and produce detailed reports of all the results.

You can even sign up for automatic email alerts to have your results emailed to your inbox.

www.SocialMention.com

Business Pages for Google+ are HERE!

Google has announced that Business Pages for Google+ are finally here! As with all things Google, if you want to stay relevant online, you really should pay attention when Google does ANYTHING new – especially because this is going to have an important impact on how people will find and connect with you online.

You can read the update from Google here, and be sure to get yourself set up as soon as possible! This is only the beginning, and Google is sure to add additional features and uses in the near future.

We just set up our basic Google+ business page, check it out and be sure to add Five Sparrows to your Google+ Circles!

© Five Sparrows Marketing Blog